User Settings

Configure your personal preferences and account settings.

Profile Settings

Personal Information

Update your name and email
Change profile picture
Set timezone and language
Configure date format

Contact Information

Phone number
Alternative email
Office location
Working hours

Notification Preferences

Email Notifications

New ticket assignments
Ticket updates
System announcements
Weekly reports

In-App Notifications

Real-time ticket updates
Chat messages
System alerts
Reminder notifications

Security Settings

Password Management

Change password
Enable two-factor authentication
Set password expiration
View login history

Session Management

Active sessions
Login locations
Device management
Logout from all devices

Display Preferences

Interface Settings

Theme selection (Light/Dark)
Language preference
Date and time format
Number format

Dashboard Customization

Widget arrangement
Default view settings
Quick access shortcuts
Favorite tickets

Integration Settings

Email Integration

Email forwarding
Auto-reply settings
Signature configuration
Outbound email settings

Third-Party Integrations

Calendar sync
CRM integration
API access
Webhook configuration

Privacy Settings

Profile visibility
Activity tracking
Analytics participation
Data export options

Communication Preferences

Marketing emails
Product updates
Survey participation
Feedback requests